iConnect Global Communications Inc. is a registered company in the Philippines engaged primarily in Business Processing Outsource. It is managed by a team of qualified professionals with years of experience in international customer service, data processing, systems development/ maintenance and value added support.
Our company is driven by our people and their commitment to get results the right way—by operating responsibilities, executing with excellence, applying innovating technologies and capturing new opportunities for profitable growth. Equipped with high-end technology and specializing in inbound multi-level marketing customer support, we are capable of providing inbound and outbound services as well as seat rental services that will meet our client’s need.
To be sought after by clients for its reputation of providing excellent business support in the fields of contact center solutions and business process outsourcing. To be viewed as a mentor company for small to medium business enterprises for its company values and employee relations.
To provide clients with quality customer service through the combined use of high end technology and well trained customer service representatives. To encourage our employees to focus on innovation and creativity in maximizing resources and expanding market needs in the industry of business processing outsource. To provide our team a stable working environment in the contact center industry that leads to a lasting relationship. To ensure that the company works with integrity in the industry of business processing outsource.
Our Company is committed in ensuring that we are honest and ethical in all our business processes both internally and externally.
The success of our clients is our success. We will match our services to the specification of our clients by consistently communicating with them to ensure quality results.
We believe that our employees are the back-bone of our company’s success therefore we promote an environment that values the importance of professional development through constant team building activities, coaching sessions and training sessions.
We put a high premium in our professional staff regardless of where they are in the organization.
The management team is composed of highly experienced, success driven professionals that came
from various fields and industries providing valuable knowledge and skill in moving the company
forward and in helping its clients achieve real success. For the operations and support personnel
, We only hire people imbued with cheerful professionalism and can-do work attitude that enjoy
giving service to their customers.
We believe in people having the right attitude more than aptitude, all of our professionals are linked to one common objective – to make your business an ongoing success story. With the right mix of people in the organization, We have half won the battle.